OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What types of custom products do you offer?

We specialize in custom designs for a variety of apparel and accessories. This includes t-shirts, hoodies, caps, tumblers, and more. You can get your preferred designs, personal photos, or any custom prints on these items.

2. Can I get a custom design for my t-shirt?

Yes, we offer custom t-shirt designs based on your preferences. Whether you have a specific design in mind or want to print a photo of a loved one, we can create it for you.

3. How do I place an order for a custom product?

To place an order, please contact us with your design ideas, product choices, and any other specifications. We’ll guide you through the process and provide a quote.

4. Can I see a proof of my design before it is printed?

Yes, we provide a proof of the design for your approval before proceeding with printing. This ensures that you are satisfied with the design and layout.

5. What payment methods do you accept?

We accept various payment methods, including credit/debit cards and bank transfers. Payment details will be provided during the order process.

6. What is your refund policy?

Refunds are handled on a case-by-case basis. If there is an issue with your order, please contact us and we will work to resolve it according to our policy.

7. Are there any additional costs I should be aware of?

Additional costs may include design fees, shipping, or extra charges for complex or large orders. We will inform you of any potential extra costs before finalizing your order.

8. What should I do if I have an issue with my order?

If you encounter any issues with your order, please contact us immediately. Our team will assist you in resolving the issue as quickly as possible.

9. Can I request changes to my order after it has been placed?

Changes to orders can be requested within a specific timeframe before production begins. Please reach out to us as soon as possible if you need to make changes.

10. How can I stay updated on your latest products and offers?

You can stay updated by following us on social media or subscribing to our newsletter. Visit our news page for the latest updates and promotions.

11. How can I provide feedback on your services?

We welcome your feedback! You can provide feedback by contacting us or leaving a review on our social media pages.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

We’d Love to Hear From You!
At DSDM LLC, we’re committed to providing top-notch service and support. Whether you have questions, need assistance, or want to discuss a new project, our team is here to help.

How to Reach Us

Phone: 4088280045
Email: info@dsdmllc.com

Business Hours:
Monday to Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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